Frequently Asked Questions
Everything you need to know about your next journey in style.
What is the average shipping time for international orders?
International shipping typically takes 7-14 business days depending on your location and customs processing. You will receive a tracking number as soon as your order leaves our warehouse.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing your dimensions to our chart to ensure the perfect fit for your travel wardrobe.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic or international return.
Are NereTravel products ethically sourced?
Yes, we are committed to sustainable fashion. We partner with manufacturers who adhere to strict fair labor practices and prioritize eco-friendly materials in our production process.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.